MONEY · YOUR RIGHTS
The 60-day rule that protects you
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THE LAW
Federal law protects you from billing errors on credit cards.
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THE DEADLINE
Dispute within 60 days of the statement that shows the error.
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WHAT COUNTS
Wrong amounts, double charges, items never delivered and refunds not given.
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STEP 1
For quality problems, contact the merchant and keep the emails.
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STEP 2
Use the card app or write to the billing inquiries address.
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YOUR RIGHT
You can hold the disputed amount, but pay the rest on time.
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THE TIMELINE
The issuer must acknowledge within 30 days and resolve it within 2 billing cycles.
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DEBIT CARDS
Report a lost debit card within 2 business days to limit your loss to $50.
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FREE U.S. GUIDE
What to write, what proof to keep and how debit cards differ.
nexgenheadlines.com
Photos: Wikimedia Commons (CC BY / CC BY-SA) and public domain, shown as file photos. General information, not legal or financial advice.